Malasakit in the Workplace: Work Attitude, Values and Excellence (W.A.V.E.)

Description

Values serve as a foundation for honing a culture which will enable the Company to accomplish its mandate, mission and vision. These become the bases for promoting norms and expectations which would guide the members of the organization in making day-to-day decisions. These also equip employees to carefully discern courses of action when faced with ethical dilemma in order to make the right choices. The prevalence of positive work values and attitudes of employees preconditions and manifests morale, engagement and productivity. A positive mindset towards work motivates others to do the same that can have a beneficial impact on one’s physical and mental well-being, and helps bring about a healthy culture in the workplace.

 

What We Will Achieve In This Program

Objectives:

At the end of the 8-Hour (1-Day) Workshop, participants should be able to:

  1. develop an awareness and appreciation of how the Company’s Core Values are essential in carrying out its Mission and Vision;
  2. understand the impact of WORK ATTITUDES and VALUES on personal development, work behavior and performance, interpersonal relations and organizational effectiveness
  3. enable them to reflect on aligning their personal and work values with that of the Company, to help bring into being more engaged and productive personnel;
  4. accept the need to change one’s mindset towards work realities to be effective employees
  5. embrace their ability to choose positive work attitudes and values and not be easily influenced by others
  6. realize how their work makes a “difference in the lives of others” – customers peers and colleagues and the company as a whole
  7. develop greater commitment to company goals and “MALASAKIT” for the company’s name and resources
  8. commit to partner and work well with colleagues within and outside their respective departments
  9. renew their commitment to serve customers with the highest level of quality and courtesy
  10. prepare action plans on how to practice positive work attitudes and values back in the workplace

 

Our Learning Experience: Topics in Each Module

Module 1: REVIEWING THE FOUNDATIONS

  • Work as a Strong Influence in Our Lives
  • A Second Look at “Work Attitudes” and “Work Values”
  • Work Behavior and Performance: The Link with Attitudes and Values
  • The Power of Attitudes and Values: How It Can Make or Break An Organization
  • What’s In It For Me?: Personal Benefits of Positive Work Attitudes and Values

 

Module 2: REVISITING THE FOUNDATION OF VALUES

  • Self-Discovery
  • The Valuing Process
  • Criteria of Value

 

Module 3: REQUIREMENT: A CHANGE IN MINDSET

  • The Profile of the Worker of the 21st Century
  • Paradigm Shifts in the Workplace: Everybody is Changing!
  • Activity: Checking the Employees’ Mindset
  • Living in the “Present”: Dealing with the Current Work Realities
  • The Starting Point of Change: Beliefs, Attitudes and Values
  • Avoiding the Peer Pressure Trap
  • Beware: The Self-Fulfilling Prophecy

 

Module 4: ATTITUDES TOWARDS WORK

  • “Why Do I Work?: A Personal Reflection
  • To Live: Work Satisfies My Basic Needs
  • To Love: Work Satisfies My Need for Belonging
  • To Learn: Work Develops Me As A Person
  • To Leave a Legacy: Work Is My Contribution to the World
  • Your Work: Making a Difference in the Lives of Others
  • How You Can “Touch the Lives” of Customers, Superiors, Co-Employees

 

Module 5: ATTITUDES TOWARDS THE COMPANY

  • A Fresher Look at the Company’s Vision, Mission, Values
  • Seeing How the Company “Makes a Difference” in Society
  • A Checkpoint: “How Well Have I Practiced the Company’s Values?”
  • Aligning Myself with the Direction of the Company
  • Activity: “My Deposits, My Withdrawals” – An Inventory of My Contributions to the Company
  • What If the Company Becomes A Source of Negative Attitudes?
  • Dealing with Office Politics

 

Module 6: OUR CORE VALUES

 

Module 7: ATTITUDES TOWARDS COLLEAGUES

  • When You See Your Colleagues as “Competitors”
  • Other Departments: “We vs. Them”
  • Avoid the “Pass-the-Buck” Mentality: “It’s Not My Job!”
  • Serving Your Internal Customers
  • Your Colleagues as Your Social Support
  • Dealing with Gossip and Interpersonal Conflict
  • Practicing the Right Work Values in Dealing with Colleagues
  • Activity: A Test of Teamwork or Competition

 

Module 8: ATTITUDES TOWARDS CUSTOMERS

  • Our Customers: “Our Reason” or “An Interruption”?
  • What Customers Need: Practical and Personal
  • What Customers Expect: The R.A.T.E.R. Dimensions
  • Developing Empathy with the Customer

 

Methodologies: Program delivery will use any combination of the following methods:

  •  Structured Learning Exercises (SLEs)
    (which will be processed to surface lessons about selected topics)
  • Interactive Lectures (incorporating Class Discussion and Forums)
  • Written Exercises and Workshops (individual or groups)
  • Group Discussion
  • Assessment (Questionnaires)
  • Film Showing

 

Resource Speaker:

Mr. Joselito G. Nera

Managing Director

Shine JGNera Training Consultants

 

Schedule:

August 25, 2026 (Tuesday) 9:00 AM – 5:00 PM

 

Training Fee:

Member Institution – Php3,920.00

Non-Member Institution – Php5,040.00

*VAT inclusive

 

REGISTER HERE!